Reliable, customer-focused delivery across Massachusetts - with smart routing and calm problem-solving when payments or logistics get complicated.
Food delivery success depends on accuracy, timing, and communication. Customers expect orders on time; restaurants need smooth handoffs; payment issues must be resolved without delay.
I planned strategic routes to combine nearby deliveries, used GPS for optimal pick-up and drop-off paths, and troubleshot payment processing issues so restaurants and customers could complete transactions smoothly.
Strengthened customer service habits, independent problem-solving, and time management - transferable strengths for any fast-paced support role.